To make a new appointment or to change an existing appointment, we encourage you to contact your local office.
You can also reach our Patient Support Center at: 1-866-GET-KOOL (1-866-438-5665).
Our Patient Support Center has extended hours to help you (all times are Eastern Time: Mon.-Fri. 7 a.m. to 9 p.m.; Sat.: 8 a.m. to noon; Sun.: noon to 6 p.m.)
If you have questions about billing, please call our billing support center at: 1-888-811-6511 or patientbilling@koolsmilespc.com
If you would like to share your experience so we can learn how to better serve you and other patients, please call our toll-free Patient Satisfaction Hotline. Be sure to leave your contact information, the date and location of your visit, and let us know about your experience.
Patient Satisfaction Hotline: 1-888-644-9144.
This form is for general inquiries to Kool Smiles. To route your requests to the right people, we have other forms available for:
Kool Smiles Patient Support Center
1090 Northchase Pkwy SE, Ste 290
Marietta, GA 30067-6407
map & directions »
At Kool Smiles we respect your privacy and will do our best to update your contact preferences. If you'd like to be removed from any of our campaigns, here are the instructions.
For mail, please look at the area on your mailing that is just above your address. You'll see a number code. Then call us toll free at 1-866-644-9659 and give the representative that number code. If you no longer have the mailing, please tell the representative your name and full mailing address. Please note that it can take 4 to 6 weeks to be removed from all our mail lists.
To remove your phone number from our call center, please fill out the form here. Note that you may continue to receive reminder calls for upcoming scheduled appointments as a courtesy.
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