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Contacting Kool Smiles couldn't be easier!

Whether you're trying to make an appointment, update your contact preferences, have a media or other inquiry, want to partner with us in your community, have a concern, or just want to tell us what a good job we're doing, you can use this form for all those types of inquiries.

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Make a new appointment

Are you a new patient? Please call us today to schedule your first appointment. 1-855-223-KOOL.

You can also make an appointment online here!

Are you an existing patient?

Find your local office here!

You can also reach our Patient Support Center at: 1-855-223-KOOL.

Our Patient Support Center has extended hours to help you (all times are Eastern Time: Mon.-Fri. 7 a.m. to 9 p.m.; Sat.: 8 a.m. to noon; Sun.: noon to 6 p.m.)

You can also make an appointment online here!

Change an existing appointment

To change an existing appointment, we encourage you to contact your local office.

Find your local office here!

You can also reach our Patient Support Center at: 1-855-223-KOOL.

Our Patient Support Center has extended hours to help you (all times are Eastern Time: Mon.-Fri. 7 a.m. to 9 p.m.; Sat.: 8 a.m. to noon; Sun.: noon to 6 p.m.)

I have questions about billing

If you have questions about billing, please call our billing support center at: 1-888-811-6511 or patientbilling@koolsmilespc.com

I would like to share my experience with the world!

You can share your experience with others by going to www.myks.com and rating your office visit!

I would like to talk about Community Partnerships

If you can help to achieve our mission of providing quality dentistry to children and their parents through a partnership with Kool Smiles, simply fill out the form below and one of our representatives will get in touch with you.

Note: If you're a professional seeking a referral relationship, please go to our health professional's page to learn how we create partnerships with other professionals in our community.



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I am a Healthcare Provider and would like to ask a question about Kool Smiles or job openings

Are you a local health professional seeking to create a referral relationship with Kool Smiles? If you're interested in improving the oral health crisis among children and are dedicated to providing high-quality care yourself, we want to hear from you.

If you’re interested in working for Kool Smiles, visit our jobs site!



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I am an Advertising or Media representative, or a Journalist with a question

If you're a journalist, media professional or advertising representative, this form will help put you in touch with the people you're looking for. Journalists can expect a return phone call from a Kool Smiles professional or our PR agency. If you're a media or advertising representative, this form will provide our agency with the right information to follow-up with you if we're interested in your opportunity. Please note:

  • All submissions will be archived for reference. However, we will not respond to all inquiries.
  • Do not contact local offices to place advertising. Because of regulatory requirements, all advertising is placed from our support office. No individual office may place advertising.
  • Kool Smiles uses media buying agencies. Our agencies are approved to represent us for new placements and will contact you if we're interested in your opportunity.

You may also send a hard copy of your media kit and rate sheet to our address below.

Do not drop by for an unscheduled appointment; unexpected visitors will not be seen.
Kool Smiles, P.C.
Attn: Marketing Department
1090 Northchase Parkway SE
Suite 150
Marietta, GA 30067



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I would like to be added to or removed from your mailing list.

At Kool Smiles we respect your privacy and will do our best to update your contact preferences. If you´d like to be removed from any of our campaigns, please fill out the form below. Note that you may continue to receive reminder calls for upcoming scheduled appointments as a courtesy.



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I'd like to be removed from your phone list
I'd like to be removed from your mailing list

I need to talk to Kool Smiles about my experience

If you would like to share your experience so we can learn how to better serve you and other patients, please call our toll-free Patient Satisfaction Hotline. Be sure to leave your contact information, the date and location of your visit, and let us know about your experience.

Patient Satisfaction Hotline: 1-888-644-9144.

You can also submit any concerns you have through this form:



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We’re here to take your call now! 877-244-4960

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Making an appointment is easy for you and your family!

Fill out the form once and we'll call you to create your appointment(s).

If you're in pain and need an immediate appointment, please call 1-855-223-KOOL.

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Making an appointment is easy for you and your family!

Fill out the form once and we'll call you to create your appointment(s).

If you're in pain and need an immediate appointment, please call 1-855-223-KOOL.

Your information

Your location

Hablo Español

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Change Location

Kool Smiles of [CITY NAME]

123 Main Street
Cityname, ST 44444
(444) 492-0001

Kool Smiles of [CITY NAME]

123 Main Street
Cityname, ST 44444
(444) 492-0001

Kool Smiles of [CITY NAME]

123 Main Street
Cityname, ST 44444
(444) 492-0001

  • Looking for a general dentist who will see your children?

    Try Kool Smiles!

    Kool Smiles was founded in 2002 and was built on the belief that every family has the right to quality dental care in a clean, safe and fun environment. Our first goal is to provide quality and compliant dental care to individuals in communities that typically get overlooked by general dentists. Our services are not just for kids, but since we know children are more likely to have great dental habits if mom and dad do too, we happily care for the entire family.

  • Does Kool Smiles have general dentists that accept Medicaid?

    Yes, all Kool Smiles general dentists accept Medicaid.

    While very few dentistry practices accept Medicaid as a payment option, Kool Smiles, in adherence with its mission to provide quality dental care to underserved children and their parents, proudly accepts Medicaid in every location. To find a participating Kool Smiles general dentist near you, please search for a dentist close to you, or call us today at 1-855-223-KOOL.

  • What is Medicaid and how can I find a general dentist who accepts Medicaid?

    Access to healthcare for millions of Americans

    Medicaid is a government program that provides access to healthcare for millions of Americans who would otherwise be uninsured. Medicaid also provides for dental coverage at varying levels for children and adults. Each state regulates its own Medicaid program in conjunction with the federal government. Unfortunately not many dentists take Medicaid as a payment option or restrict the number of patients they will see. This limits the choices an individual has to see an approved Medicaid dentist. Kool Smiles is unlike most dentists and welcomes all patients, including those with Medicaid coverage.

  • What makes Kool Smiles different from other general dentists who see kids?

    It is our mission to provide high quality dental care in a safe, fun and friendly environment.

    Our offices have been built with families in mind. Our offices feature spacious waiting rooms with a play area for children and most offices feature semi-private treatment areas for adults. We have a fun décor, staff who has been trained to help our young patients, and a desire to make sure all patients receive the dental care they deserve.

  • Does Medicaid cover my child's cost when I go to a participating general dentist?

    Typically Medicaid will cover any recipient under the age of 21.

    Details of what is covered for pediatric dental and adult oral health care varies from state to state. However, coverage typically includes dental pain relief, dental hygiene or teeth cleanings, addressing infections and tooth restorations. For a complete list of services covered in your state, just call us and we'll help you understand your Medicaid dental benefits.

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