You've taken the first steps to a lifetime of great oral health for your family. Now's the time to continue your daily routine and schedule your regular visits. Learn here about how daily care and regular check-ups are the best ways to ensure a healthy smile for a lifetime.
Did someone in your family just get treatment? If you have any questions about how to care for yourself or your family member, please don't hesitate to call your local office to speak with a dental professional.
Our commitment to continually measuring and monitoring our clinical treatment with several levels of dental professionals is a distinguishing feature of Kool Smiles. See how we use several levels of oversight to make sure your treatment is done to professional standards. Watch the video »
As a current patient, you have several ways to contact us. We encourage you to contact your local office using the location finder.
Our Patient Support Center has extended hours to help you (all times are Eastern Time: Mon.-Fri. 7 a.m. to 9 p.m.; Sat.: 8 a.m. to noon; Sun.: noon to 6 p.m.): 1-866-GET-KOOL (1-866-438-5665)
If you have questions about Kool Smiles billing, please contact our billing support center at: patientbilling@koolsmilespc.com or call 1-888-811-6511.
At Kool Smiles we take customer satisfaction seriously. We believe our patients deserve to know about their provider, so we report publicly on customer surveys and complaints in our Quality Report. We´re proud that Kool Smiles reviews from customer surveys are very positive—97% of our patients say that they are likely to return as well as refer others to our office.
If you would like to share your experience so we can learn how to better serve you and other patients, please call our toll-free Patient Satisfaction Hotline. Be sure to leave your contact information and the date and location of your visit, and let us know about your experience.
Patient Satisfaction Hotline: 1-888-644-9144
At Kool Smiles we respect your privacy and will do our best to update your contact preferences. If you´d like to be removed from any of our campaigns, here are the instructions.
For mail, please look at the area on your mailing that is just above your address. You´ll see a number code. Then call us toll free at 1-866-644-9659 and give the representative that number code. If you no longer have the mailing, please tell the representative your name and full mailing address. Please note that it can take 4 to 6 weeks to be removed from all our mail lists.
To remove your phone number from our call center, please fill out the form here. Note that you may continue to receive reminder calls for upcoming scheduled appointments as a courtesy.
Sharing the news about Kool Smiles is an easy way for you to improve the health of others in your community. Friends and family can benefit from your experience too. Watch the video »
Enter your ZIP code to find the Kool Smiles dental offices close to you.
