Kool Smiles Patient Care

Kids and parents at Kool Smiles enjoy the friendly environment created specifically for them—from the team environment that lets the entire family participate in great dental care, to the kind and patient dentists ready to help. Kool Smiles offers one of the most unique dentistries around town where learning about your health is easy in a positive, welcoming, and fun place. What is the Kool experience all about? Check it out here.

Dental Healthcare for All

You're here because you understand oral health is important for your family. Regular check-ups can prevent more expensive procedures in the long term. It is important to continue your daily routine and schedule your regular visits to maintain your beautiful smile. Congratulations, because you've taken the first steps to a lifetime of great oral health for your family.

Learn here about how daily care and regular check-ups are the best ways to ensure a healthy smile for a lifetime. Find out more about how oral health is linked to your overall health and to your kids' ability to succeed. Read our Oral Health FAQs.

Family Care

Quality care and great customer service are at the heart of Kool Smiles Dentistry. Taking care of your family is of the utmost importance to all members of the Kool Smiles team. Our dedication to a clean and safe clinical care experience is what keeps our professional practice and standards at the highest level.

An amazing 97% of Kool Smiles patients say they'll refer their friends and family. Whether you've got the same needs as the Toure Family, or you're a busy mom looking for a convenient home for all your family's dental health, or you aren’t sure how you are going to pay, Kool Smiles is the right environment for you.

Payment Options

We accept several state-specific insurance providers, like Healthy Smiles, South Carolina Medicaid, Oklahoma Soonercare, Smiles For Children of Virginia, and MassHealth. We accept most types of insurance, including Medicaid and state health insurance plans (SCHIP), and we proudly accept all forms of military insurance, such as United Concordia's Tricare. We also have cash and credit options, including CareCredit. If you have any questions about what your insurance covers, just give us a call and we'll help you understand your coverage.

Patient Support

Contact Us: As a current patient, you have several ways to contact us. We encourage you to contact your local office using the location finder. Our Patient Support Center has extended hours to help you (all times are Eastern Time: Mon.-Fri. 7 a.m. to 9 p.m.; Sat.: 9 a.m. to 2p.m.; Sun.: noon to 6 p.m.): 1-866-GET-KOOL (1-888-544-9644)

Billing and Insurance Support: If you have questions about Kool Smiles billing, please contact our billing support center at:patientbilling@koolsmilespc.com or call 1-888-544-9644.

Patient Satisfaction: At Kool Smiles we take customer satisfaction seriously. We're proud that Kool Smiles reviews from customer surveys are very positive—97% of our patients say that they are likely to return as well as refer others to our office.

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